Customer feedback on Buying a Narrowboat

We have been buying and selling narrowboats at Venetian Marina since April 2012, these are some of the testimonials that we have had so far from people that have purchased a narrowboat through us.

Since April 2011, we have also had some great customer feedback from people selling their narrowboat using our narrowboat brokerage services.  Take a look at what they say about us here

E- mail received 16th October 2023

Buyer of Rose & Gin

Very smooth experience buying our first boat. No pressure, given the keys to boats for sale and left to look around at leisure. Staff friendly and helpful,  with the addition of an excellent tea room on site right on the canal side.  

Kind regards  

Alun Bevan.

E-mail received Sunday 15th October 

Buyer of The Duchess

Every member of the team that I spoke with was very friendly, approachable and always happy to offer advice. I felt very comfortable and reassured throughout the process of buying my boat.

 Many thanks, -Amy O'Connor.

Received 14th August 2023

From moorer & purchaser of NB Bessie Surtees

Received 15th June 2023

From purchaser of NB Betsyray

A fantastic service from the team at Venetian marina when l purchased narrowboat Betsyray, l could not fault them from start to finish the experience was easy except for parting with my money lol. This is a great place to look if your considering buying a narrowboat, friendly staff and a nice atmosphere while your there. A nice cafe on site also a Chandlers and a cratch pram covers maker all on site.

Simon Howells

Received 24th April 2023

From purchaser of NB Ta-Jo

Just bought a new Narrowboat there (Ta-Jo). The process was very easy and they made a complicated process very simple and straight forward for myself, and helped me avoid any mistakes at every turn. Highly recommend this marina and all the staff have been very welcoming and knowledgeable!
Nick Jackson.

Received 13/11/2022

From purchasers of NB Dylan

We purchased our first narrowboat, Dylan, from Venetian Marina last month, and the service provided was outstanding. Jason and the team made the process as straightforward and easy-to-navigate as possible. They fielded what must have seemed like an endless stream of questions with knowledge, insight and generosity. They were there every step of the way, right up until we waved goodbye as we cruised out of the marina. It was a real pleasure and we’d have absolutely no hesitation in recommending them.

David Barton.

E-mail received 10/11/2022

From the purchasers of N/B Its A Kinda Magic

"From the first viewing of the boat through the negotiations with the owner, to the final collection of the car after bringing the boat home, Venetian provided an excellent service.   We dealt with Bryan and Jason, who were extremely helpful with the negotiations and collection arrangements, this included staying after hours to finalise the negotiations, arranging easy access for loading our 'kit', providing safe parking for our car and bringing the collection schedule forward so that we could get through an unplanned stoppage..   This is our 4th brokerage purchase and was by far the smoothest purchase and collection experience."

Caroline and David

Received 22/08/2022

From purchasers of Border Reiver

We've just bought our 60ft narrowboat from Venetian Marina. All the staff have been friendly and very helpful - from our initial viewing, through the handover, and into our mooring agreement at the Marina. We've also had excellent dealings with the people at the cafe, the chandlers, and the dry-dock engineering workshop. The support they've all given to us, as first time boat-owners, has been second to none.

Dave Cleaver.


Received on 17/06/2022

From purchasers of NB Coccium

Just want to thank Zoe, Bryan and Jason They have all been absolutely fantastic from the first look of NB Coccium to the purchase. They have all been amazing throughout the journey from Beginning to End, They informed us of any work carried out on the boat, Sent Photos. They all go above and beyond to help you. 100% recommended to anyone who is looking to Purchase an Narrowboat. 10/10 to Venetian Marina

Tom Sargeant

Received 06/06/2022

From purchasers of Aylevarroo

Bought our lovely boat Aylevarroo a few weeks ago and we're still over the moon. The before and after sales service was brilliant and everything went smoothly. Thanks


E-mail received 30/04/2022 

From a passing boater

I feel that the kindness of Brian & Jason of your sales department should be noted. In early March traveling in narrowboat "JOLLIE" from Tattenhall Marina to New Mills Marina, in rather dreadfull weather. The centerline splice parted, & on the muddy towpath, falling I sustained a shoulder injury. Unable to proceed down through the lock to rest up, my companion elicited help from Venetian, the two gentlemen noted agreed to help after their shift ended. This they did, refusing to accept any remuneration. Now back in the U.S. I must express my sincere thanks.   Kind Regards,  

Joseph P. Wilkinson

Received 17/04/2022

From purchaser of NB Sandavic

Great staff , very helpful and knowledgeable a great team.I’ve enjoyed meeting everyone at the marina.

David Coleman.

Received 04/07/2021

From purchasers of NB Slipstream

We picked up our narrowboat this week from Venetian Marina, the standard of service, workmanship and attention to detail/customer service is impeccable. Zoe the Manager looked after us and our needs from the very start. We would highly recommend Venetian Marina to anybody looking to purchase a narrowboat.All reactions:11

Received 17/06/2021

From the purchaser of N/B Dilligaf

From start to finish everyone has really gone out of their way to help me in my new venture of buying my first boat. I had no idea of lots of the things I needed in place and all of you went over everything with me, so thank you all very much. I had my heart set on DILLIGAF and was quite upset that it was sold before I got to have a look at it, although Brian (I think, your all great so could have been any of you) called me early one Sunday to let me know it had come back on the market (meant to be for me!) and now I have my dream boat. So thank you all very much.
Also why the boat was meant for me it used to be called Wand, look at the letters.  

Thanks again.  



Received 01/03/2021

From purchaser of N/B Nellie B 

Hello to all the Venetian Marina sales team.  

I would like to thank you for your help during the recent sale of our old boat, Dreammaker and purchase of our new boat, NellieB.  

You have been open and honest throughout the process. It has been a pleasure dealing with friendly and knowledgeable people.

Your communication has been excellent and your patience has been appreciated.   I would also like to thank you for the extra work that was undertaken free of charge. This was most unexpected and greatly appreciated.  

NellieB is the second boat that we have purchased from you and you will be our first port of call if we ever need to buy another boat.  I would have no hesitation in recommending you to anyone in the market for buying a narrowboat.  

Kindest regards  

Tim Crowson

30th October 2020 - The purchasers of Nb Quisqualis 

We really appreciate the assistance and prompt attention from all of you at Venetian. It has been a pleasurable experience from viewing, to survey to completion - even during these rather strange times. We both really appreciate you all being flexible in your approach, guiding us through the process and making the whole experience simple and pain free.  

We are very much looking forward to our new life afloat and with the reassurance that Venetian Marina are on hand to assist us in our next steps.  

"A big thank you to the team at Venetian Marina for making the whole process of buying our new home (Quisqualis) as easy as possible. In addition the excellent post-sales aftercare has been a breath of fresh air! Thank you again for everything,

Matt & Clare Brown - 5*"
11th October 2020 purchaser of Nauti Buoy

To Bryan & colleagues,
Thank you so much for your warm welcome & caring approach whilst we have been moored at Venetian.
From 7th Sept when we viewed Nauti Buoy to 18th Sept when we got the keys, we have been delighted with the professionalism & friendliness of you all.
We feel "at home" and shall be sad to depart, however we need to be closer to home!
Please enjoy this wine(!) & chocs as a token of our gratitude. (let Susan have some too, she was so helpful last weekend!)


10th August 2020 purchaser of N/B Cygnet

I brought my boat around 4 weeks ago thinking I was going to go cruising straight away but it was so nice I stayed for a month.

The staff(sales) are pleaseant very helpful with wonderful facilities including the famous chandler's (BJ & Sue) and not forgetting (Nic) at Covers&Canvas....:D

I would definitley recommend buying a boat and staying at the marina...

Thanks for having me:D.... i will be back .....;)



13th July 2020 Purchaser of N/B Maccsmaid

I recently bought a narrow boat from Venetian Marina. It was my first venture into the world of narrow boats and as such I had little (actually no knowledge. Everyone I spoke to at the Marina was helpful and informative even though some of my questions were clueless. I am now moored there and I'm still seeking advise which is always given with smiles. I'm very happy I bought my boat there.



26th June 2020 Sale of NB Lexie (soon to be Mr Smudge)

From Lorna & Dave

Thank you Zoe who made buying a narrowboat less daunting to complete novices that my husband and I are. Nothing was too much trouble and no pressure to buy. We must have drove you mad with all our questions but you answered them all with a smile. I would also like to thank Dave from the workshop who came to the boat and explained to us what all the various switches were for. Everyone on the marina has been friendly and helpful. That is why we have decided to moor with you. Once again thank you all for your excellent customer service. 

12th June 2020 Sale of NB Welvaren

From Lauren & Harvey (also Bella & Esme)

To the team at Venetian Marina,Thank you so much for helping us find our dream floating home!
We were so concerned with how the pandemic would affect us but you have made the process so easy & painless.
We've loved staying here & will be sad to leave! 
Love from Lauren, Harvey, Bella & Esme.

1st June 2020

From the purchaser of N/B LuluBelle

I want to thank Venetian Marina and in particular you Zoe for a brilliant service. You sold my boat within 8 weeks of it being advertised keeping me informed at every stage of the process. Even during this difficult time of Coronavirus nothing was too much trouble for you including good and sound advice.

Once again thank you I cannot recommend you and your colleagues more highly.

Regards. Brian


26th May 2020

From the purchaser of N/B Scallywag

I put a deposit down on my boat at the worst of times just before the Covid lockdown and was left waiting until it was lifted to complete the purchase.  

Following a full survey the manager Zoe kept me informed about all the remedial work they were doing to satisfy the surveyor's findings and boat safety requirements. The list was long but Venetian did rather more than was required to bring the boat up to a good standard at their expense.  

Engineer Dave who completed most of the work was at hand once I was onboard to explain everything they had done and patiently answer the many questions I had about the boat's systems.  

Sue and BJ who run the chandlery were very friendly, their prices reasonable and advice invaluable on everything you might need including very specialist advice about some boat upgrades I was interested in. Not for the benefit of their business but because they have been there and done that.  

Having had some bad and many lacklustre experiences elsewhere during my boat hunt, it was immediately apparent that Venetian care deeply about their reputation.  It's a great community and they will go the extra mile to meet your expectations.


4th November 2019

Hi, the whole thing from start to finish was a pleasure. ALL staff were very helpful and polite at all times. I am very pleased with the boat and my dealings with you, thank you.                                                                                                                                                                                 
Yours sincerely

 Steve Board nb Martini


29th September 2019

Purchasers of N/B Abacaxi

To Bryan and all the team at Venetian Marina.

Thank you for all you have done.

Many thanks

Mal and Vanessa.

15th September 2019

Purchaser of Nb Samuel

Just a few words to say thank you for all the help from the staff at Venetian marina. All the staff have always been welcoming and friendly and in particular Bryan, has been a constantly welcoming and happy face for the last few years , since we have been looking for a boat. He personally directed us to our boat "Samuel " which we are so glad he did. He has helped us every step of the way in buying our boat with invaluable advice. He is an asset to the marina. Also, we know that the cafe and chandlery are independent of the marina, but the owners/staff of both places are also very friendly and welcoming. This adds to the overall atmosphere of Venetian marina. The cleanliness of the boats show them off at their best and the cleanliness of all facilities on the marina are very good. We look forward to making some happy memories at the marina. 

Thank you

 Rob and Trudy. 

18th May 2019

Purchaser of Nb Maybee Tomorrow

To all at Venetian Marina

Thank you so much for all your help in my purchase of Maybee Tomorrow and putting up with all of my constant boat viewings and key requests.
I have realised my dream!

David Bramley

6th November 2018

Purchasers of Nb Eunoia No1

From : Mr and Mrs Watkins
To :    Venetian Marina sales

A Brokerage Service that is Second to None

My husband and I recently bought a narrowboat from Venetian Marine and can truthfully say that it was a most wonderful experience from start to finish.

My husband and I are not new to canals having commissioned the building of our last boat and cruised aboard her for 18 years before selling it in 1998. Therefore this was a return to canals for us and we had a clear idea of what we wanted of a boat and the criteria we needed our new boat to meet.

We had spent 2 years looking for such a boat, when Venetian sent us an email regarding a boat that they felt we may be interested in.  Within 24 hours we had visited Venetian Marine made an offer and bought it.

The Customer Service given by the staff of this company is second to none. From accepting our offer to having the survey done which resulted in our subsequent completion and ownership of the boat took about three weeks. The following week the engine and central heating units were serviced at our request in readiness for our long trip to the vessel’s new home mooring.

A special mention has to be made of Ian for whom nothing was too much trouble. Boats have moved on a lot since we had our last one and Ian was the epitome of patience and knowledge as he explained to my husband how several of the boat’s functions, particularly the electronics, worked.

The sales staff at Venetian exude skill and confidence in their knowledge of their brokerage services and obviously take time to learn about each vessel that they produce for sale. This is more than can be said about another large marina we had visited to view boats whose office of female sales staff, seemed to not know anything about boats or canals in general let alone have knowledge about the vessels they were responsible for selling.  We were glad not to buy a boat from this marina, nor would we have the confidence to sell a boat through them based on our experience.

The whole experience was a very pleasant one and everyone at Venetian marina, even those not directly related to our buying of our boat, did their bit to ensure that we came away with very happy memories.  If you buy a boat use the best, use Venetian Brokerage and forget the rest. We would not hesitate to recommend the services of Venetian Marine to anyone looking to purchase a boat.

A & J Watkins


13th October 2018 Purchasers of N/B Manxman

From: Martin & Ruth Daly
To: Venetian Marina Sales

We have recently sold a Narrow Boat and purchased a larger replacement boat through Venetian Brokerage. We cannot recommend Venetian highly enough. They offered a professional service as we sold and bought, but at the same time were personable, welcoming and always willing and available to offer advice and support as needed. They even provided a lift back to our home Marina when we delivered our first boat to them to go on sale! We are looking forward to many years cruising on our new boat, but if the time ever comes to sell again we would return to Venetian without fail.

18th July 2018 purchasers of N/B Pleides

From: Kay Merry
To: Venetian Marina Sales
Subject: Venetian Marina

We recently bought a narrowboat from Venetian Marina and would like to congratulate the whole team on their incredible customer service from start to finish.  

We were very impressed with the Marina in general from the way the boats were presented for sale to the actual buying process, which was very easy and stress free. We were provided with excellent sales information and were able to arrange to collect it only a few weeks after agreeing to buy our boat due to the efficiency of the all the staff.  

The handover was excellent and we were chuffed that everything had been checked and anything that needed attention was dealt with, as promised.  

We were so pleased with the actual Marina including the great chandlery and cafe that we stayed a couple of days longer than we had planned.  

Once on our way we had an issue with the batteries so phoned the Marina for advice. We were amazed when only a short time later the engineer came out to us and sorted the problem straight away - what a great service.  

I would have no hesitation in highly recommending Venetian Marina sales team to anyone looking to purchase a narrowboat. Well done.      

Many thanks,  

Andy & Kay Merry


28th January 2018 from the purchaser of N/B Amadeus

Brian & Zoe @ Venetian Marina

Just a quick note to say how impressed I have been with Venetian!

All your staff have been friendly, positive and helpful. The brochures & sales paperwork was very well provided and supportive making the whole process of buying my boat a pleasure.

Yours was one of two companies recommended to me by someone in the industry when I was considering buying a narrowboat, and a am pleased to say that I endorse the view expressed.

Yours truly


23rd November 2017

Thank you for your work in selling Barney. And going the extra mile in making us welcome on the marina and helping to make our move to our new home painless as possible.

We will certainly recommend you to anyone looking to sell their boat.

Thanks again

Sue and Mac salisbury.

9th November 2017 from buyers of Moorhen

From: Neil
Sent: 9th November 2017 15.26pm
To: Venetian Marina
Subject: Moorhen

"We looked at a great number of boats before buying and visited Venetian Marina on several occasions. It was good to be able to just pick up keys and over boats in our own time, without having to listen to a 'sales pitch'. Whenever we had questions, the very friendly Venetian sales team answered them frankly and fully.  The purchase process was fully explained and went like clockwork; the initial after-sales support has been superb".

Neil & Antonella (NB Moorhen)

8th November 2017 from buyers of Evelyn's Joy

"To Zoe and all at Venetian Marina

For going above and beyond and many thanks for all your help and work relating to our purchase of our new home

High reccommend you!!

Love Tracey & Simon (Evelyn's Joy)

21st September 2017 from the buyers of narrowboat Scalleywag Junior

'Thank you Zoe for sorting Scallywag Jnr for transporting for us. Much appreciated
From the Smalley family'


26th August 2017  from the buyers of used narrowboat Oddstruck Belle

"To All at Venetian Marina

Thank you for all your help in helping us buy our first home together; Oddstruck Belle.

Many Thanks from 

Michelle, Chris, Kodie & Shaddow"


24th February 2017 from buyers of Kingfisher

Dear Zoe

Just a little note to say a BIG THANKYOU for all your help with Kingfisher.

You've been wonderful!

Wishing you all the best

Harriet, Harvey & Freya


2nd February 2017 from the buyers of narrow boat Abraxsas

Hi Zoe, Bryan and Ian

We are delighted with our new boat, and wanted to say how much we appreciate the help and support you have provided us with during the purchase.

The service we have received has been professional, friendly and helpful, and we are delighted that we are able to remain moored at Venetian until we are ready to move. We love the folder you gave us full of all the boats history and manuals etc - all in one easy to find home that we can keep to refer to - such a good idea!

Thank you once again for your help.


---------------------------------------------------------------------------------------------------------------------------------6th December 2016  from the buyers of narrowboat 'Serendipity'

From: Heather Kelly
Sent: 06 December 2016 17:14
To: Whilton Marina Sales
Subject: Buying Serendipity
When buying Serendipity, the staff at Venetian Marina were very friendly and approachable. They made buying Serendipity an enjoyable process and answered any questions and queries that we had.  

Joe and Heather Kelly  
10 December 2016 - Narrowboat 'Chancer' & Narrowboat 'Ben'

To All at Venetian Marina,

Been meaning to get in touch to thank you for your help and patience with the purchase of Chancer, and the sale of Ben.

So Best Wishes at Christmas

Jane & George Swiderski

10th December 2016 - Narrowboat 'Splinter'

6th December 2016 - Narrowboat 'The Queen Adalaide'

From: Rachel Russell Brown
Sent: 06 December 2016 19:38
To: Venetian Marina Sales

Subject: Re: Venetain Marina
Hi Zoe,  

As a novice buying my first narrow boat, I would give Venetian Marina a big thumbs up.   I saw my boat advertised on their website, and arranged a day to see it, I was advised by Venetian to ring the marina first in case the boat had been sold, which would have meant a wasted trip for me. I bought my boat, paid a deposit and the Boat safety check and survey went ahead.   Throughout the process I was kept up to date by the sales team at Venetian, and given a date of approx. six weeks away for completion of the sale, happily this date was around two weeks earlier than expected! on said date I paid the balance and collected my keys.   I am now moored at Venetian Marina, and part of a great liveaboard community,  lovely amenities and beautiful surroundings, my boat runs well and am happily living the dream!


3rd December 2016 - Narrowboat 'A Day To Remember'

From the moment we saw the narrowboat and decided it was the one for us Zoe guided us through each stage of the purchase process with professionalism. We were kept up to date with each stage and any queries we had were quickly dealt with. This made what could have been a daunting prospect appear straight forward and we have no qualms about recommending buying a narrowboat through Venetian Marina with Zoe and colleagues.   Once again thanks for all you and your colleagues done.   See you all soon,  
Kindest Regards,
Phil and Wendy 

10th November 2016

To Zoe & Co,
Thanks for all your help. Love Carol & Roy.


30 June 2015 - Narrowboat Marianne

Thanks for your knowledge and expertise.
I hadn't thought about it being a 'wet' locker. (Doh!)
Enjoy the lovely weather - I have a couple of days stuck in a workshop brazing!

BTW we both really like the laid back and kindly attitude you all have a Venetian.




14th October 2014 - Narrowboat Pankina


Being a complete novice I arrived at Venetian Marina expecting little more than a repeat of the pushy, hard sell approach found at other brokerages. I couldn't have been more wrong. with no pressure they simply gave me the keys of the boats I wished to view, and left me alone in peace to get on with it. Though my sole intention was to purchase a boat and cruise into the sunset, I remained within the marina for an extra two months, their treatment and friendship was that good. Nothing seemed too much for the members of staff, advice and help was always freely given, whether or not they were making money from the exchange. I would not hesitate to recommend Venetian Marina and all its staff, without fail they made me feel so much more than just a customer.



25th September 2014 - Narrowboat Wine Wolf

Many thanks to everyone who we had dealings with during our purchase of Wine Wolf , Zoe and Alec especially.

Bringing the boat home to Wolverley was our maiden voyage and we did it successfully in 4 days.  Hard work for us (complete novices) and Wine Wolf, only one mishap which is my secret !!......We are delighted and very impressed with your team, our purchase was completed in a short time and was a smooth process due to the efficiency of your sales team. 

Once again many thanks Trevor and Gwen Botterill


8th July 2014 - Narrowboat Phoosticks
Hi Zoe

As a complete novice but wanting the dream of living on a narrowboat, I spent a year researching marinas and boats throughout the UK.

Venetian Marina ticked all the boxes as they sell boats, have a full time engineer and offer residential moorings.  On arrival David in sales was polite and informative and very helpful.  I had a number of boats that I wanted to view from their website and was handed they keys to look at them myself.  Alec the engineer came aboard with the boat I liked and ran the engine and guided me through the boat explaining in more detail.  I stayed overnight locally and returned the next day to have a second look again.  David contacted the owner and we agreed a deposit subject to survey and was given a list of surveyors.  On my return to London I arranged the survey directly, which happened on his first availability.  Zoe dealt with the owner and results of survey and sale was finalised in a professional manner - keeping me updated throughout the whole process.  Within 6 weeks of viewing the boat I was moving up north to move aboard.

The sales staff were very helpful and kept me updated throughout the process.  2 moths later I am settled on boat and love the community spirit within the moorings.  I would highly recommend Venetian Marina and staff for their helpful, supportive guidance throughout the buying process and settling into my life aboard.
Thank You x



7th July 2014 - Narrowboat Meandthingy
'from my first phone call to the final handshake, everyone at Venetian Marina was absolutely superb.  It was my first boat and they guided me through the process without ever over-complicating things.

From handling negotiations with the seller, to making sure the boat was serviced and ready to go, they did exactly what they said they would, and were brilliant at keeping in touch and answering my (many) questions.'



8th August 2013 - Narrowboat Bunbury

'Dear Zoe

Having recently bought Bunbury from your good selves, we felt compelled to write to you and let you know we have completed our first week aboard on our new adventure home.

The whole process at Venetian took a little over a week to complete and we simply could not be happier with the service and help we received from your fantastic team. You all made it such an easy process, from the respectful way you let us browse your entire and extensive stock without 'sales pitches' to make our own minds up, right through to the walk through of our prepared boat and her many systems, you really made it a thoroughly pleasurable and professional experience.

May we take this opportunity to thank yourself, David, Lee, Alec and Ian for being more like our extended family than the great sales and technical team that you are.

Not forgetting the wonderful breakfasts and lunches at like catering from Andrea and Kayley, we miss you too!

For anyone thinking of buying a narrowboat, you really only need to look in one place for great help and all the choices, styles and prices in the market, and that is of course Venetian Marina.

Thank you so much and we look forward to seeing you on our travels.

Yours Sincerely

Glenn and Aisky
Nb Bunbury'

The proud new owners of Narrowboat Bunbury


A scanned copy of Glen and Aisky's Lettter

14th June 2013 - Narrowboat Elegance

 Hi Zoe,

I'm absolutely loving the boat, I couldn't be happier.  Thank you again for all your help with everything.

I can’t thank all the staff at Venetian Marina enough for how easy and stress free they made the whole process.  Even for someone going into boating as a complete novice, I was given help and advice the whole way through and made sure I had everything I needed to confidently tackle the British waterways.  Everyone was extremely friendly and knowledgeable, and I would highly recommend them to anyone looking to buy a boat.

Thanks again and all the best,

Claudia N/B Elegance.


8 March 2013 - Narrowboat Simba

Good Morning,

'Just a few lines to say how pleased we both were with the help and support we received from the sales team at Venetian Marina during the recent purchase of our first narrowboat, Simba. The whole process was handled both professionally and sympathetically and without any undue pressure. We were free to peruse at our leisure all of the boats on offer and every effort was made to answer any questions.

Our particular thanks go to David and Zoe who helped guide us through the process from start to finish. It speaks volumes that in a time of recession Venetian Marina are looking to expand and improve their facilities and if you are looking to buy a boat then this is the ideal place to be. We will be back

Best Regards Dick and Jean Chambers


3 March 2013 - Narrowboat Stattice

'Dear David and Zoe,

I'm writing to say a sincere thank you for all you did for us when we bought 
Stattice (now Giddy Skipper). Your professional advice, guidance and service was invaluable and your friendly and welcoming manner and 'can do' attitude made us realise that you genuinely strive to ensure that the buying experience is both a stress free and happy one for your customers. You went far more than the 'extra mile'.

We have put the word out on the towpath how good you were to us and would
certainly recommend Venitian Marina to anyone searching for a boat.

With kind regards and very best wishes,
Audrey Border and Dave Cowling'



May 2012 - Narrow boat Lucille

'We recently purchased our first narrowboat for cruising around the
canals of England. After looking at many many marinas and even more
boats we came across a contender
at Venetian Marina.

We took the trip there to see it and again another day. Ultimately we purchased the boat and
have now
been cruising the waters for a month. Having never been on a narrow boat before we
had a sharp
learning curve but within a day and a few locks we felt like old hands. – even when
we made mistakes.
Overall it has been a wonderful experience and we are so glad we did it. The
memories and experience
will last our lifetimes.

David at Venetian was at all times attentive to us and responsive to our needs and questions. He
hassle us whilst we thought about it and was at all times professional and courteous. He
the survey for us and minor repairs that were needed and made the whole transaction

stress-free. He spent time with us going through the operation and functions of the boat and all

documentation that we needed. We were very pleased with the whole procedure.

I would recommend David and Venetian Marina to anyone else who is looking for a narrowboat

and will be handing the boat back to him if and when we decide to sell it on. Thanks David for

helping us.'

John and Claire Tribe
Brisbane, Australia

 August 2012 - Narrow boat Denry

To David,
Thank you for all the effort you put in in the purchase of our boat!


Kathy and Paul x

Kathy and Paul
Wirral, Cheshire

September 2012 - Narrow boat What Fun AKA Ruby

'Hi David

Sorry I didn’t get the chance to call in and see you before we finally sailed into the Sunset 
on ‘What Fun’ ( Now called RUBY ). I’m just emailing to say a big thank you for the first class service that Viv and I received from you from when we first called at Venetian Marina to when we sailed away as satisfied customers and also for ensuring the transaction went through smoothly.

Our trip back to the Bridgewater went seamlessly and trouble free and ‘RUBY’ is everything we were looking for in a boat. Again a big thank you for the first class service and we will certainly pass on your details to any of our friends who are looking for a boat.

Best regards Jim & Viv Collingwood '

Mr and Mrs Collingwood
Liverpool, UK

October 2012 - Narrowboat Little Gem

Great Customer Testimonial from a Narrowboat Purchaser. Since starting our brokerage in April 2012 at Venetian Marina in Cheshire (expanding from  Whilton Marina in Northamptonshire) we have sold 35 Narrowboats and counting! We have had many pleased customers and lots of letters, cards, chocolates and biscuits to say thank you!  One of our cards and chocolates were from a Laurence and Franze who purchased Canal Boat 'Little Gem' in July 2012.  See a picture of the chocolates and card that they sent us.

In the card they wrote to us at the end of October 2012 saying this:

''Dear David and the team at Venitian Marine,A big thanks to you for being very helpful and professional.  CRT has now re instated the licence for little Gem and this is due to your very well detailed e-mail.  It has been a pleasure to buy 'Little Gem' at your marina and perhaps we will have the opportunity to come back.  For sure we will recommend you around.

Very best wishes

Kind regards,Laurence and Franze''
From France and Poland

Looking to buy a narrowboat? Don't forget! At Venetian Marina we have a wide selection of narrowboats for sale varying in price, size and style (tug style, josher style, dutch barge style, traditional style, cruiser style and semi-traditional style) at any one time. So check out our website to see what we currently have for sale, come and see us (we are currently open from 9am to 5pm) or give us a call on 01270 528251.

New to boating? Don't worry we have many customers who are new to boating, we can help guide you through the purchasing process.  Take a look at our 'guide to getting afloat' for more information.